Enterprise SaaS · $80M ARR
The expansion play
Context & situation
Expansion deals were closing at 60% of proposal value under procurement benchmarking.
Approach
Reframed the commercial position around business impact, set a defensible walkaway and replaced reactive discounting with sequenced give-get trades.
Result & takeaway
+31 pts value capture · 12 weeks. Procurement’s benchmark stopped being the anchor once the team made value and reciprocity the operating frame.

